Family Shared Tasks — Support
Need help? Email blin@amk.solutions and we'll respond within two business days.
Frequently asked
How do I create a group?
Open the App, sign in with Apple, then choose Create Group. Pick a name. The App generates an 8-character invite code you can share.
How do I join a group?
You need an 8-character invite code from someone in the group. Open the App, sign in, then enter the code on the join screen. If your friend has the App open, you can also tap your iPhones together (AirDrop) to join — no code typing required.
How do I leave a group?
Tap the people icon in the toolbar → Leave Group.
How do I sync todos to my calendar?
Tap the calendar icon in the toolbar → enable sync and pick a calendar. Todos with due dates will be added to that calendar. Edits you make to the calendar event flow back to the todo.
How do I sign out?
Tap the person icon in the top-right → Sign Out.
How do I delete my account?
Tap the person icon in the top-right → Delete Account. This permanently removes your profile, your todos, and your group memberships. It cannot be undone.
Why can't I delete a todo someone else created?
Only the person who created a todo can delete it. You can decline an assignment if it was assigned to you — that bumps it back to the creator.
What happens if my invite code leaks?
Invite codes give anyone with the code access to your group's todos. Treat them like a shared secret. If a code has leaked, contact support and we can rotate it for you.
Troubleshooting
Sign in with Apple isn't working
- Make sure you're on iOS 17 or later.
- Settings → Apple ID → Sign-In & Security — ensure Sign in with Apple is enabled.
- Try signing out of the App and back in.
Calendar events aren't appearing
- Settings → Privacy & Security → Calendars → ensure Family Shared Tasks has access.
- In the App, open the calendar settings and confirm the right calendar is selected.
- Only todos with a due date are synced.
I'm seeing stale data
Pull-to-refresh on the todos list. If that doesn't help, force-quit the App and reopen.
Contact
AMK Solutions
blin@amk.solutions